As you may be aware, the Canadian government recently extended its decision to not allow cruise ships to dock in any Canadian port until October 31. As a result, Disney Cruise Line is reaching out to guests who were originally scheduled on a sailing of the Disney Wonder that was scheduled to depart between Aug. 3 and Sept. 14, 2020, to notify them that these sailings have been cancelled.
In light of this cancellation, all who are not paid in full, will automatically refunded any payment made toward the booking. This refund will be processed back to the original form of payment, but may be delayed due to the high volume.
For those of you who are paid in full, Disney is offering the choice of a 125% future cruise credit to be used for a future sailing that commences prior to March 31, 2022, or a full refund. The credit has been automatically added to your account.
For you purchased the Adventures by Disney Alaska Cruise package on the Aug. 2 or Aug. 10 sailings as part of your vacation, the package will automatically be refunded back to the original form of payment.
Impacted sailings include:
- 8/3 – 7 Night Alaska
- 8/10 – 7 Night Alaska
- 8/17 – 7 Night Alaska
- 8/31 – 7 Night Alaska
- 9/7 – 7 Night Alaska
- 9/14 – 4 Night Pacific Coast from Vancouver to San Diego
The Future Cruise Credit is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing prior to March 31,2022. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of their original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.